How and Where We Deliver
We deliver to most areas of the UK.
We offer FREE local delivery on all furniture within the Brighton & Hove area.
Otherwise, our delivery charges are based on a percentage of your order:
ENGLAND
Delivery charge is 15% of your total order. This is capped at £75, so you will never pay more than this regardless of how many items you purchase! Minimum charge is £5.
SCOTLAND AND WALES
Delivery charge is 30% of your total order. This is capped at £120, so you will never pay more than this regardless of how many items you purchase! Minimum charge is £10.
NORTHERN IRELAND AND ISLE OF WIGHT
Delivery charge is 30% of your total order. This is capped at £120, so you will never pay more than this regardless of how many items you purchase! Minimum charge is £10
or
- Collection in Store – FREE
HOW WE DELIVER
Smaller items are delivered using Parcelforce or similar courier. This is usually a fairly quick service and will normally be with you within a week, sometimes as quick as 48 hours.
Wherever possible we deliver the larger items ourselves, using our own vehicles and drivers. We do this to various locations around Brighton and Hove, and further afield whenever possible. This may be a one or two-man delivery depending on circumstances.
For the larger items, where we can’t deliver ourselves, we use a special two-man delivery service! From order to delivery it will generally be with you within a week, although it can sometimes be quicker than this or a little longer.
Please be advised that it is your responsibility to measure and make sure that your purchases will fit into your house, through gates, doorways and into the space planned for it. Our delivery people are experienced and will do all they can to get it in, but if they are unable to, we cannot offer a refund for any part of the delivery or return.
Please note – the delivery company will contact you to book in the delivery direct with yourselves. They will offer you a three hour slot which you can confirm is suitable for you. Please make sure you will be home to accept delivery because any failed delivery will incur a failed delivery charge with the delivery company and you will be responsible to pay this. As we subsidize majority of the costs you may find this cost higher then you initially paid.